Privacy Policy

Privacy Policy

Last Updated: February 27, 2026

Welcome to Kopidu. We value your trust and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the “Service”).

Please read this policy carefully. By accessing or using our Service, you consent to the practices described herein.

Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Data”).

  • Account Information: When you register, we collect your name, email address, and phone number.
  • Order & Transaction Data: We collect details of your purchase history, preferences, and delivery instructions to fulfill orders and provide personalized recommendations.
  • Payment Information: Payments are processed via secure third-party providers. We receive confirmation of payment but do not store full credit card numbers or CVV codes on our servers.
  • Technical & Usage Data: This includes your IP address, device type, operating system, and data on how you interact with our app (e.g., features accessed and time spent).

How We Use Your Information

Kopi.DU uses your data for the following purposes:

  • Service Delivery: To process orders, manage accounts, and provide customer support.

  • Communication: To send order status updates, security alerts, and administrative messages.

  • Marketing: With your consent, to share promotions, loyalty rewards, and news about our products.

  • Improvement: To analyze usage patterns and optimize our app performance and user interface.

  • Security: To detect and prevent fraudulent transactions and unauthorized access.

Disclosure of Your Information

We do not sell your personal information. We may share data only with:

  • Service Providers: Trusted partners who assist with payment processing, data analysis, email delivery, and hosting services.

  • Legal Requirements: If required by law, subpoena, or to protect the rights and safety of Kopidu, our users, or others.

  • Business Transfers: In the event of a merger, sale of assets, or acquisition, your data may be transferred to the successor entity.

Data Security

We implement robust technical and organizational measures to secure your data, including:

  • Encryption: Use of SSL/TLS encryption for data in transit.

  • Storage: Secure cloud-based storage with restricted access protocols.

  • Monitoring: Regular security audits to identify and mitigate potential vulnerabilities.

Your Rights and Choices

Depending on your location, you have specific rights regarding your data:

  • Access & Correction: You may request a copy of your data or update inaccurate information via your account settings.

  • Deletion: You may request that we delete your personal data, subject to certain legal obligations (e.g., record-keeping for tax purposes).

  • Opt-Out: You can unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link or contacting us directly.

  • Data Portability: You have the right to request an export of your data in a structured, machine-readable format.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience.

  • Essential Cookies: Necessary for account login and cart functionality.

  • Analytics Cookies: Help us understand website traffic (e.g., via Google Analytics). You can manage your cookie preferences through your browser settings, though some features of the Service may not function properly without them.

Children’s Privacy

Kopi.DU does not knowingly collect or solicit personal information from anyone under the age of 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information immediately.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on this page and updating the “Last Updated” date. Your continued use of the Service after changes are made constitutes acceptance of those changes.

Contact Us

If you have questions, concerns, or wish to exercise your data rights, please contact our Data Protection representative:

Kopi.DU Support: